Frequently Asked Questions

What are the requirements for registering on the Zan platform?

  1. Active commercial register
  2. The mobile number of the center director or direct manager
  3. The center’s phone number
  4. Email
  5. National address
  6. Tax number (if any)

Is there an account manager available when I register to help me?

When you sign up for Zan Store, you'll get a personal account manager to assist you with all your needs. Your account manager will understand your needs and goals, recommend suitable products and services, and help you resolve any issues you may encounter. They will also offer support and advice to help you grow your business. Having a personal account manager is a great advantage for beauty business owners. It ensures that you have the support you need to thrive If you are considering registering with Zaan Store, having your account manager is another good reason to register.

How does Zaan help beauty centers?

  • Improving efficiency: Zaan helps beauty centers manage their operations more effectively, resulting in reduced costs and increased productivity.
  • Increase profitability: Zaan helps beauty centers increase sales and reduce costs, which leads to increased profits.
  • Improving service quality: Zaan helps beauty centers provide better customer service, which leads to increased customer satisfaction.

How does Zaan help suppliers of cosmetics products?

  • Increase sales: Zaan helps cosmetics suppliers reach a new customer base and increase sales.
  • Improved efficiency: Zaan helps cosmetics suppliers manage inventory and purchase orders more effectively.
  • Improve customer satisfaction: Help cosmetics suppliers provide better customer service.

What is Zaan Store, what are its features, and what are the available payment methods?

Zaan Store is a unique indoor market for beauty business owners only, providing them with all the beauty products and tools they need at exclusive wholesale prices.

Zaan store features many advantages that make it the ideal choice for beauty business owners, including:

  • Wholesale prices: Zaan store provides wholesale prices for all beauty products and beauty tools, which helps beauty business owners save a lot of costs.
  • Diversity: Zaan store provides a wide range of beauty products and beauty tools from various brands.
  • Convenience: Zaan store provides a convenient purchasing experience for beauty business owners, where they can order the products, they need more easily and with faster delivery.

Zaan store accepts all electronic payment methods, Visa, MasterCard, and Mada, as well as cash upon delivery.

Does Zaan provide financing for purchasing products from the store?

Participants in the platform who meet the conditions for obtaining financing are entitled to obtain financing worth up to 500 thousand Saudi riyals from third parties contracting with Zaan Store to provide the service of financing purchases from the store.

Can I return products purchased from the store?

Yes, Zaan contracts with trustworthy suppliers who care about their reputation in the market, but there is no absolute perfection. Of course, beauty products can be returned according to the seller’s conditions when purchasing beauty products. As for electrical appliances and tools, they can be returned if they do not conform to specifications, are damaged, or have expired.

Why can I not view the store's products without registering on the Zaan platform?

Zaan only serves business owners through its wholesale store. B2B model

How does Zaan guarantee the customer’s rights when purchasing from the store?

Zaan's warranty to the buyer:

  • A grace period of five working days to inspect the product and ensure its safety before transferring the amount to the seller.
  • Ensuring that the product reaches the buyer without delay.
  • A mechanism for resolving disputes that may occur between the buyer and the seller.

Zaan Seller's Warranty:

  • Zaan retains the value of the product from the buyer until he confirms that he has received the product and is satisfied with it.
  • Ensuring that the seller receives the price for the product if the buyer receives the product and is satisfied with it.
  • A mechanism for resolving disputes that may occur between the seller and the buyer.

Why Choose Us!

All Inclusive Pricing

A flat price for a package that includes all features and services

Dedicated Customer Support

customer Support available 24/7


system available 24/7 and is built on powerful servers to ensure continuity of service


A platform built for the beauty sector only