Welcome to Zaan
Zaan platform, owned by Zan Arabia for Information Technology, is a platform specialized in booking salons and displaying salon products for the purpose of trading between distributors and buyers in the Kingdom of Saudi Arabia. Where products are traded through the platform according to supply and demand with the price and quantity display, and buying and selling operations through the platform.
The Zaan platform also works to open high-quality internal and external outlets and markets that conform to international specifications, as it is based on providing the most reliable services in the market to meet the needs of customers using high-quality Zaan, taking into account all technical and technical conditions and ensuring the highest quality standards while dealing on the platform.
This Policy explains how Zaan (collectively, "we", "our") collects personal information and how it is used and disclosed through the Website, Mobile Application and other online products and services that link to this Policy, including when you interact with us.
We encourage users of the Zaan platform to read this policy very carefully as it forms an integral part of the Zaan Terms and Conditions. If any provision or part of this Policy becomes invalid, illegal, unenforceable, or becomes invalid, it will be deemed deleted, but this will not affect the validity and enforceability of the rest of this Policy. The Zaan platform has the right to modify or change these terms and conditions at any time it deems appropriate, and the user of this site is bound by such amendments or changes, whether he has seen them before or not. If the user does not agree to this policy, he/she should not use this website entirely.
We control any personal information you provide to us, which means we decide the purpose and means of processing that personal information.
WHAT INFORMATION WE MAY COLLECT FROM YOU
We collect the information you provide to us directly, for example; we collect information when you create an account on the Zaan platform, participate in any features or promotions, communicate with us via email, technical support, or another method.
If you register for an account on the Zaan platform, we will collect basic information about you including your name, personal address, email address and phone number.
We may collect and process the following Information about you:
- Contact information, including but not limited to:
- ●Name
- ●Address
- ●Phone Number
- Personal information, including but not limited to:
- ●Occupation
- ●Gender
- ●Work Details
- ●Business knowledge and Experience
- ●UserName and Password
- ●Personal Identification Number
- ●Date of Birth
- ●Nationality
- Usage information that is automatically collected, including but not limited to:
- Financial information: Information relating to your use of the Services, including information you provide to us or that we collect from public sources.
- Log information: We collect log information about your use of the Services, including the type of browser you use, app version, usage times, pages viewed, your IP address, and which page you visited before navigating to our Services.
- Device information: We collect information about the computer or mobile device you use to access our Services, including hardware model, operating system and version, device identifiers, and mobile network information.
- Activities on the site: We collect records of activities on the Site, including any content you post, your Zaan account details, the time, value and currency of any deposit, withdrawal or transaction made and payment method.
- Other information: Depending on your device permissions, we may collect information about your device's geographic location, cookies, and web beacons.
- Information collected by a third party:
- We may collect personal information about you from third party when we seek to verify your identity as part of our regulatory requirements and this may include, for example; Credit review agents and similar bodies. We may also collect information about you from third parties, and when you use or connect with them through a third-party platform, such as Facebook or another site, you allow us to access and collect certain account information from the third-party platform as permitted by the terms of the agreement and your privacy settings. with the third-party platform, and we will share this information with the third-party platform for their use.
- Unsolicited information:
- If you provide us with personal information that we have not requested, we will endeavor to retain only information that we want or are required to keep because of the products and services we offer. Unsolicited information we may retain in the same way as your personal information.
HOW WE WILL USE YOUR INFORMATION?
We use the information we collect to provide, maintain, and improve the Services, such as to administer, verify, and maintain your account, to provide the services you request and to improve your experience with us. We also use the information we collect to:
- Compliance with our regulatory and other legal obligations.
- Monitor/access any content you post.
- Manage transactions, chargebacks and payments.
- Determine if the payment method is being misused and compile statistical analysis of the pages of our platform and website.
- Monitor and analyze our business.
- Investigate and manage inquiries, disputes, legal proceedings, and comply with court orders, mandatory dispute resolution decisions, mandatory governance, and law enforcement or authority orders or directions.
- Participate in crime prevention, legal and regulatory compliance, and help regulate cybercrime, data and information protection agencies, and the police with their inquiries, even if you are not obligated to do so.
- Developing and marketing other products and services; And renew, transfer or assign any of the rights or obligations of the Zaan entity.
- Refund of outstanding amounts.
- Complaints you have made.
- To train and to improve our staff, customer service and our service quality.
TO WHOM WE MAY DISCLOSE YOUR INFORMATION
In our mission to improve our services to you, we may partner with a third party to help us carry out certain internal functions, such as account processing, customer service, customer satisfaction survey, or other data collection activities relevant to our business. We may also provide an unaffiliated third party with customer information from our database, including your name, address, phone number or email address, to help us analyze and identify customer needs, notify customers of product and service offerings or conduct general marketing and market research for us.
If at any time you choose to purchase a product or service offered by another company, for example by clicking on an advertisement on a website owned or controlled by Zaan, any personal information you share with that company will not be controlled by our privacy. We are not responsible for the privacy policies or content of the sites to which we link and do not control the use or protection of the information provided or collected by those sites. When you choose to link to a co-branded website or linked website, you may be asked to provide registration or other information, please note that the information you provide will go to a third party, and you should familiarize yourself with the privacy policy posted by that third party.
Where required by law, Zaan reserves the right to disclose your personal information to third parties, regulators, law enforcement or other government authorities. We may also disclose your information to reporting or credit collection agencies, or when necessary to protect our rights or property.
We share your Information only as described below
- بين كيان زان Zaan وشركاتنا التابعة الحالية والمستقبلية والشركات التابعة والشركات الأخرى الخاضعة للسيطرة.
- With professional consultants, vendors, consultants and other service providers, such as payment service providers, IT host companies, banks and other financial institutions and credit/reference agency reports that need access to such information to do business on our behalf.
- In connection with or during negotiations on any merger, sale of the Company's assets, financing or acquisition of all or part of Zaan by another Company.
- Disclosure in accordance with or under any applicable law or legal process, including legitimate requests by public authorities to fulfill national security or law.
- If we believe that your actions are inconsistent with user agreements or policies or with the protection of the rights, property and safety of other users, we will obtain your permission before sharing your personal information with a third party.
WHAT SECURITY MEASURES WE APPLY?
We do not consider the Internet to be the most secure means of data transfer, so we do everything in our power to protect your personal data in our possession, although we cannot guarantee the security of data transmitted over the Internet or through the Zaan platform. We are well aware of the standards of protection and are keen to put in place information security means to protect personally identifiable information from any intrusion or misuse, and all data you provide to us is stored in secure servers.
We use security software, systems and procedures to provide you with a safe and secure trading environment and to protect your personal, financial and business information.
We also ask you to use a personal username and password each time you access your online account as set out in the Zaan Terms and Conditions and that you may not share your password with anyone else.
We restrict access to your personal information in our offices to government authorities and/or employees for a legitimate purpose.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
In the event that Zaan materially changes the Privacy Policy, the revised Privacy Policy will be immediately posted on our websites. Your continued use of the App constitutes acceptance by you of the changes made to the Privacy Policy. If you do not accept the amendments to the Privacy Policy, you must immediately stop using the Zaan Platform and please review the Privacy Policy published on the Platform from time to time for its provisions and updates.
Under certain circumstances, such as in relation to our sharing of your personal information with unaffiliated third parties, you can inform us that you wish to 'opt out' by contacting us.
Your rights and choices
You may have certain rights and protection under the law in relation to the processing of personal data files, for example; you may also have the right to object, request a restriction or certain processing and in some circumstances obtain a copy of personal information. There are limits to these rights where they apply and in a certain way we may not be required or able to fulfill your request, or we may only partially fulfill your request.
If we can show compelling legitimate grounds for processing your personal information that go beyond your interests, rights and freedoms, or we need your personal information to establish, exercise or defend legal claims, we can continue to process it. Otherwise, we must stop using the relevant information.
Marketing Communications We may occasionally send you information about the offers we make or the services we provide that we believe may be of interest to you. Third parties are not allowed to target you directly in their marketing activities related to the services they provide. If you receive any marketing message without a request, you must notify us immediately.
If you sign up to receive newsletters or other emails from us, you can unsubscribe at any time free of charge by clicking the unsubscribe link at the bottom of the message or by contacting us.
Communication for promotional purposes
You can opt out of receiving promotional emails or text messages from Zaan by following the instructions in these emails or text messages or by visiting notifications in the settings on our platform. If you unsubscribe, we may still send you non-promotional emails, such as service messages about your Zaan account or our ongoing relationship.
MOBILE NOTIFICATIONS
With your consent, we may send promotional and non-promotional notifications or alerts to your mobile device, and you can deactivate these messages at any time by changing the settings on your mobile device.
TRANSFER OF INFORMATION TO OTHER COUNTRIES
In order to implement the procedures specified in this Privacy Policy, we may transfer personal information to countries that do not have data protection laws or to countries where your privacy and other fundamental rights are not widely protected. We will transfer such information solely for the purpose of performing or providing the services you have requested from us, or in order to fulfill the contract with another party to perform those services, or to disclose the information required of us by law or regulatory authorities.
HOW WE STORE YOUR INFORMATION?
We store the information we collect about you for as long as it is necessary for the purpose for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory or other obligations. The period in which we will retain personal information will vary depending on the purposes for which it was collected, as well as the requirements of any applicable law or regulation, for example; if you are invited to use Zaan by another user, we will store your personal information provided by that other user for a period of six months in order to send you an invitation via email. If you have a Zaan account, we will store your personal information for as long as you hold it in that account, after you stop holding your account for five years, and as long as we are required to do so by law.
LINKS
The Site may include links to other sites on the Internet, and we are not responsible for any content from such sites or for any other privacy practices on such sites. You should also read the terms of use and privacy statements of any such sites, and our terms of use and privacy policy apply only to the information we collect in accordance with this policy.